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Shipping FAQ

HomeFAQ > Shipping FAQ

To track your order, please follow these steps:

  • Sign in to your account.

  • Click on the order you would like to track.

  • If there is no tracking information, the order hasn't been shipped yet. If you think it should have been already shipped, please contact us.

You can check if the order has been shipped following these steps:

  • Sign in to your account.

  • Click on the order you would like to track. You will see the tracking information and the estimated delivery time.

  • If there is no tracking information yet, the order hasn't been shipped. If you think it should have been already shipped, or you would like to have an estimated delivery time, please contact us.

That depends on the shipping location. Please let us know where you would like the product to be shipped and we will let you know if that's possible. Contact us

We cover custom duties to the following countries so the price you pay is the final price of the product delivered at your door. No surprises:

North America

 

  • USA
  • Canada

 

Australia and South Pacific

 

  • Australia
  • New Zealand
  • Philippines
 
Europe

 

  • European Union countries
  • Switzerland
  • Norway
  • Russia

 

Asia

 

  • Hong Kong
  • Japan
  • Korea
  • Kuwait
  • Malaysia
  • Saudi Arabia
  • Singapore
  • South Korea
  • Taiwan
  • Thailand
  • UAE
  • Qatar

 

We always do our best to deliver our customers orders as soon as possible. However, please contact us to let us know your need and to see if we can meet it.

Please contact us and let us know the new shipping address. We will confirm you ASAP if that can be done depending on the location and the shipping status.

Iguana Sell customers from USA & Canada enjoy free shipping for orders over $150. Customers from other countries enjoy free shipping on orders over $250. For orders below that amounts, $18 will be charged.

We don't currently ship APO addresse sorry. However, please feel free to contact us so we can provide you with alternatives to receive the product.

We ship our orders with UPS Express.

Sorry, UPS doesn't allow shipments to P.O. Boxes except for Qatar and Saudi Arabia.

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